The Neonatal Index of Parent Satisfaction (NIPS)

Background:

Quality of care is an important construct in helping hospital staff ensure high standards of care. Increasingly, the perspective of the patient is being taken into consideration when quality of care is being measured. The Neonatal Index of Parent Satisfaction (NIPS) is an example of a specific instrument which has been developed and validated in this vein.

Psychometrics:

The psychometric properties of the Neonatal Index of Parent Satisfaction (NIPS) are discussed in Mitchell-Dicenso, Guyatt, & Paes, et al. (1996).

Author of Tool:

Mitchell-Dicenso, A., Guyatt, G., Paes, B., Blatz, S., Kirpalani, H., Fryers, M., Hunsberger, M., Pinelli, J., Van Dover, L., Southwell, D.

Key references:

Mitchell-Dicenso, A., Guyatt, G., Paes, B., Blatz, S., Kirpalani, H., Fryers, M., Hunsberger, M., Pinelli, J., Van Dover, L., Southwell, D. (1996). A new measure of parent satisfaction with medical care provided in the neonatal intensive care unit. J Clin Epidemiol, 49(3), 313-8.

Primary use / Purpose:

The Neonatal Index of Parent Satisfaction (NIPS) contains 30 primary items which are mostly rated on a 7 point Likert-type scale. The instrument also contains a number of additional items mostly relating to demographics. The purpose of the scale is to measure parents’ satisfaction with the care their newborn child receives while in a neonatal intensive care unit (NICU).

Files:

The Neonatal Index of Parent Satisfaction (NIPS)