Satisfaction With Job Facets


This measure,(Satisfaction With Job Facets) developed by Andrews and Withey (1976), uses five items to measure overall job satisfaction. The questions each assess satisfaction with specific job facets. The response scale is unique, obtaining responses rang­ing from delighted to terrible.


Coefficient alpha values for the measure range from .79 to .81 (McFarlin & Rice, 1992; Rentsch & Steel, 1992; Steel & Rentsch, 1995, 1997).


The Andrews and Withey measure correlated positively with organizational commitment, self-rated performance, supervisory rated performance, pay level, promotion opportunities, positive conversations with boss, customer/ client contact, freedom to work the employee’s own way, learning opportu­nities, amount of decision making, and mental effort required. It correlated negatively with intention to quit (Mcfarlin & Rice, 1992; Steel & Rentsch, 1995, 1997). Rentsch and Steel (1992) found that the Andrews and Withey measure correlated highly with overall satisfaction scores from both the Job Descriptive Index (JDI) and the Minnesota Satisfaction Questionnaire. It also correlated positively with satisfaction with the five JDI facets of pay, supervision, promotions, co-workers, and the work itself.


Rentsch, J. R., & Steel, R. P. (1992). Construct and concurrent validation of the Andrews and Withey Job Satisfaction Questionnaire. Educational and Psychological Measurement, 52, 357-367. Copyright© 1992 by Sage Publications, Inc. Items were taken from text, p. 359. Reprinted by permission of Sage Publications, Inc.


Responses are obtained on a 7-point Likert-type scale where 7 = delighted, 6 = pleased, 5 = mostly satisfied, 4 = mixed (about equally satisfied and dis­ satisfied), 3 = mostly dissatisfied, 2 = unhappy, and 1 = terrible.

  1. How do you feel about your job?
  2. How do you feel about the people you work with-your co-workers?
  3. How do you feel about the work you do on your job-the work itself?
  4. What is it like where your work-the physical surroundings, the hours, the amount of work you are asked to do?
  5. How do you feel about what you have available for doing your job­ I mean the equipment, information, good supervision, and so on?

This content is licensed under a CC-BY license. The CC-BY licenses grant rights of use the scales in your studies (the measurement instrument and its documentation), but do not replace copyright. This remains with the copyright holder, and you have to cite us as the source.

Mohammed Looti, PSYCHOLOGICAL SCALES (2023) Satisfaction With Job Facets. Retrieved from DOI: 10.13140/RG.2.2.31575.96163