Overall Job Satisfaction scale


This measure, developed by Cammann, Fichman, Jenkins, and Klesh (1983) as part of the Michigan Organizational Assessment Questionnaire (OAQ), uses three items to describe an employee’s subjective response to working in his or her job and organization. This is a global indication of worker satisfac­tion with a job.


Coefficient alpha values ranged from .67 to .95 (Hochwarter, Perrewe, Igalens, & Roussel, 1999; Mcfarlin & Rice, 1992; McLain, 1995; Pearson, 1991; Sanchez & Brock, 1996; Siegall & McDonald, 1995).


Job satisfaction correlated positively with leader’s positive affectivity, leader’s job involvement, distribution of risk exposure in the workplace, the economic value placed on health and safety, organizational commitment, job involvement, job focus, and work complexity (George, 1995; McLain, 1995; Siegall & McDonald, 1995). Job satisfaction correlated negatively with employees’ off-job focus, perceived danger, perceived risk, task dis­ tractions, and intent to leave (Siegall & McDonald, 1995). In Sanchez, Kraus, White, and Williams (1999), confirmatory factor analysis showed that organizational munificence, high-involvement human resources (HR) practices, benchmarking, and job satisfaction were empirically distinct constructs.


Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1983). Assessing the attitudes and perceptions of organizational members. In S. Seashore,

Lawler, P. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures and practices. New York: John Wiley. Items were taken from Table 4-2, p. 84. Copyright© 1983. Reprinted by permission of John Wiley and Sons, Inc.


Responses are obtained using a 7-point Likert-type scale where 1 = strongly disagree, 2 = disagree, 3 = slightly disagree, 4 = neither agree nor disagree, 5 = slightly agree, 6 = agree, and 7 = strongly agree.


  1. All in all, I am satisfied with my job
  2. In general, I don’t like my job (R)
  3. In general, I like working here

Items denoted with (R) are reverse scored.

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Mohammed Looti, PSYCHOLOGICAL SCALES (2023) Overall Job Satisfaction scale. Retrieved from https://scales.arabpsychology.com/s/overall-job-satisfaction/. DOI: 10.13140/RG.2.2.31575.96163