Overall Job Satisfaction scale

Description

This measure, developed by Cammann, Fichman, Jenkins, and Klesh (1983) as part of the Michigan Organizational Assessment Questionnaire (OAQ), uses three items to describe an employee’s subjective response to working in his or her job and organization. This is a global indication of worker satisfac­tion with a job.

Reliability

Coefficient alpha values ranged from .67 to .95 (Hochwarter, Perrewe, Igalens, & Roussel, 1999; Mcfarlin & Rice, 1992; McLain, 1995; Pearson, 1991; Sanchez & Brock, 1996; Siegall & McDonald, 1995).

Validity

Job satisfaction correlated positively with leader’s positive affectivity, leader’s job involvement, distribution of risk exposure in the workplace, the economic value placed on health and safety, organizational commitment, job involvement, job focus, and work complexity (George, 1995; McLain, 1995; Siegall & McDonald, 1995). Job satisfaction correlated negatively with employees’ off-job focus, perceived danger, perceived risk, task dis­ tractions, and intent to leave (Siegall & McDonald, 1995). In Sanchez, Kraus, White, and Williams (1999), confirmatory factor analysis showed that organizational munificence, high-involvement human resources (HR) practices, benchmarking, and job satisfaction were empirically distinct constructs.

Source

Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1983). Assessing the attitudes and perceptions of organizational members. In S. Seashore,

Lawler, P. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures and practices. New York: John Wiley. Items were taken from Table 4-2, p. 84. Copyright© 1983. Reprinted by permission of John Wiley and Sons, Inc.

Items

Responses are obtained using a 7-point Likert-type scale where 1 = strongly disagree, 2 = disagree, 3 = slightly disagree, 4 = neither agree nor disagree, 5 = slightly agree, 6 = agree, and 7 = strongly agree.

Items:

  1. All in all, I am satisfied with my job
  2. In general, I don’t like my job (R)
  3. In general, I like working here

Items denoted with (R) are reverse scored.

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Related terms:

  1. Overall Job Satisfaction scale
  2. Overall Job Satisfaction scale
  3. Brief Overall Job Satisfaction Measures I&II
  4. Overall Job Satisfaction Survey
  5. Overall Satisfaction with Rehabilitation Scale (OSWRS)
  6. Warr’s Job Satisfaction Scale (WJSAT)
  7. Job Satisfaction Relative to Expectations scale
  8. Global Job Satisfaction scale
  9. Global Job Satisfaction scale
  10. German Job Satisfaction