Attitudes and beliefs of pharmacists toward their work with patients‚ PABS

Attitudes and beliefs of pharmacists toward their work with patients‚ PABS
Dragana Joci‚ Dušanka Krajnovi. (2012)
 
Gender: a) male‚ b) female
What is your age?
a) to 30 ‚ b) from 31 to 40‚ c) from 41 to 50‚ d) from 51 to 60‚ e) over 60
Your professional experience at pharmacy service is up to:
a) to 5 years‚ b) from 6 to 10 years‚ c) from 11 to 20 years‚ d) over 20 years
Which Branch of the Pharmaceutical Chamber of Serbia you belong to? _______________________
I devote a lot of time in working with patients.
I am kind with patients.
While trying to be forthcoming in working with patients‚ they do not know how to appreciate it.
Although I love my job‚ I often find my work with patients very embarrassing.
Information provided to patients are very important for therapy.
Patients criticize me about working with them.
Patients do not understand what I say.
Every day I get compliments from patients related to my work with them.
Every day I offer an advice to patients.
When issuing a medicine I always provide instructions to patients on the drug therapy administration.
Patients understand my instructions regarding the routes of drug therapy administration.
Patients may be embarrassing.
I think I’m less understandable for patients.
Patients do not understand what I refer to regarding their drug application.
Patients co-operate with me regarding the treatment they were prescribed.
I have noticed that patients discontinue the therapy they were prescribed.
Patients are satisfied with service received from the pharmacist stuff.
I think that patients are more and more aggressive.
Patients are often impatient.
Patients refer unrespect fully to me.
I get compliments from patients about the treatment received.
I think that my ways of interaction with patients may affect their motivation.
Patients are increasingly relying on pharmacists regarding drug use.
Patients are interested to be well educated regarding medicines they use.
Patients take my precious time that I could use in a better way.
I’m daily engaged in conflicts with patients.
I think that patients do not want to listen to the advice I gave them.
In the process of interaction with patient misunderstandings arise related to drug use.
I believe that patients need to follow my drug instructions.
I'm not mistaken in working with patients.
 
Pharmacists’ interaction with patients‚ Patient advised by pharmacists‚ Kind and polite behavior‚ Love/no love for the work‚ Understanding of patients‚ Conflicts and misunderstandings with patients‚ Pharmacists respect for their patients
 
This instrument can be found on pages 379-380 of Development and initial validation of a scale to measure attitudes and beliefs of pharmacists toward their work with patients. Available online at: http://www.doiserbia.nb.rs/img/doi/0042-8450/2014/0042-84501300051J.pdf
 
1- not at all disagree‚ 2-mostly disagree‚ 3-disagree‚ 4-mostly agree‚ 5- I completely agree.
 

Joci. D‚ Krajnovi. D.‚(2014). Development and initial validation of a scale to measure attitudes and beliefs of pharmacists toward their work with patients. Serbia‚ Vojnosanit Pregl; 71(4): 373–382.