Table of Contents
| Category | Details |
|---|---|
| Test Type | Original |
| Instrument Type | Inventory/Questionnaire |
| Construct | Job Satisfaction |
| Purpose | To assess the sources of job satisfaction for employees. |
| Description | The Source-of-Satisfaction Questionnaire (Friedlander, 1963) consists of 17 items that evaluate an employee’s sources of job satisfaction. Respondents are asked to recall a time they felt exceptionally good about any job and to indicate the extent to which various items contributed to this positive experience. The questionnaire identifies three meaningful factors: Social and Technical Environment (7 items), Intrinsic Self-Actualizing Work Aspects (5 items), and Recognition through Advancement (5 items). These factors correspond to the satisfaction derived from supervision, work group, working conditions, personal development, and recognizable achievement, respectively. Kuder-Richardson reliabilities for the three factors are .82, .72, and .70, respectively, based on a sample of manufacturing employees. |
| Author | Friedlander, Frank |
| Affiliation | Western Reserve University Psychological Research Services |
| Test Year | 1963 |
| Commercial | No |
| Fee | No |
| Language Present | English |
| Language Available | English |
| Format | Paper |
| Administration Method | Paper |
| Test Items Available | Yes |
| Number of Items | 17 |
| Reliability | Internal Consistency: Kuder-Richardson reliabilities for the three factors are .82, .72, and .70, respectively. |
| Validity | Factor Structure: Factor analysis revealed 3 factors: Social and Technical Environment (7 items), Intrinsic Self-Actualizing Work Aspects (5 items), and Recognition through Advancement (5 items). |
| Factor Analysis | No factor analysis indicated. |
| Test Methodology | Test Reliability; Internal Consistency |
| Classification | 7000 Organizational, Occupational, and Career Development |
| Population Group | Human |
| Population Details | Sample: Employees (Ages <25 to >55) |
| Keywords | Factor Structure; Source-of-Satisfaction Questionnaire; Test Development; Internal Consistency; Social and Technical Environment Subscale; Intrinsic Self-Actualizing Work Aspects Subscale; Recognition through Advancement Subscale; Job Satisfaction |
| Index Terms | Factor Structure; Internal Consistency; Job Satisfaction; Questionnaires; Test Construction; Test Reliability; Working Conditions |
| Reference | Friedlander, F. (1963). Underlying sources of job satisfaction. Journal of Applied Psychology, 47(4), 246–250. https://doi.org/10.1037/h0041449 |
Source-of-satisfaction Questionnaire
Factor I—Social and Technical Environment
4. The working relationship I had with my supervisor was very good.
6. I was working under a supervisor who really knew his job.
15. I was working in a group that operated very smoothly and efficiently.
16. Management policies that affected my work group took into consideration the personal feelings of the
employees.
9. I had exceptionally good working conditions and equipment.
11. I felt secure in my job.
5. The working relationship I had with my co-workers at my level was very good.
Factor II—Intrinsic Self-Actualizing Work Aspects
17. The job required the use of my best abilities.
8. I had a real feeling of achievement in the work I was doing.
13. I liked the kind of work I was doing.
2. I received a particularly challenging assignment.
12. I was getting training and experience on the job that were helping my growth.
Factor III—Recognition through Advancement
1. I felt there was a good chance that I’d be promoted.
7. I was expecting (or received) a merit increase.
2. I received a particularly challenging assignment.
10. I was given increased responsibility in my job.
3. A job I did received recognition as being a particularly good piece of work.
Cite this article
Mohammed looti (2026). Source-of-Satisfaction Questionnaire. PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/source-of-satisfaction-questionnaire/
Mohammed looti. "Source-of-Satisfaction Questionnaire." PSYCHOLOGICAL SCALES, 4 Apr. 2026, https://scales.arabpsychology.com/s/source-of-satisfaction-questionnaire/.
Mohammed looti. "Source-of-Satisfaction Questionnaire." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/source-of-satisfaction-questionnaire/.
Mohammed looti (2026) 'Source-of-Satisfaction Questionnaire', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/source-of-satisfaction-questionnaire/.
[1] Mohammed looti, "Source-of-Satisfaction Questionnaire," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, April, 2026.
Mohammed looti. Source-of-Satisfaction Questionnaire. PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.