Maslach Burnout Inventory (MBI)

The Maslach Burnout Inventory (MBI) is a psychological assessment tool used to measure burnout in individuals. It was developed by psychologist Christina Maslach and her colleagues in the early 1980s. The MBI is a 22item selfreport questionnaire that assesses three dimensions of burnout: emotional exhaustion, depersonalization, and reduced personal accomplishment. The MBI is widely used in research and clinical settings to measure burnout in individuals, such as healthcare professionals, teachers, and other professionals who work with people. The MBI is a reliable and valid measure of burnout, and it has been used in numerous studies to assess the effects of burnout on job performance, health, and wellbeing.


sample items:
1.    I feel emotionally drained from my work.
2.    I feel used up at the end of the workday.
3.    I feel fatigued when I get up in the morning and have to face another day on the job.
4.    I can easily understand how my recipients feel about things.
5.    I feel I treat some recipients as if they were impersonal objects.
6.    Working with people all day is really a strain for me.
7.    I deal very effectively with the problems of my recipients.

Cronbach alpha ratings are
  • .90 for emotional exhaustion‚
  • .76 for depersonalization‚ and
  • .76 for personal accomplishment (Maslach & Jackson‚ 1986)
  • 0 Never‚
  • 1 A few times a year‚
  • 2 Once a month‚
  • 3 A few times per month‚
  • 4 Once a week‚
  • 5 A few times per week‚
  • 6 Every day
  • Emotional Exhaustion (items 1‚ 2‚ 3‚ 6‚ 8‚ 13‚ 14‚ 16 and 18)
  • Depersonalization (items 5‚ 10‚ 11‚ 15 and 22)
  • personal accomplishment (items 4‚ 7‚ 9‚ 12‚ 17‚ 18‚ 19 and 21)
 

Maslach‚ C.‚ & Jackson‚ S. (1981). The measurement of experienced burnout. Journal of Occupational Behaviour‚ Vol. 2‚ 99-113.

Maslach‚C. (1982). Burnout‚ the cost of caring. Englewood Cliffs‚ N.J.: Prentice-Hall

Maslach‚ C.‚ & Florian‚ V. (1988). Burnout‚ job setting and self-evaluation among rehabilitation counselors. Rehabilitation Psychology‚ 33(2).

Maslach‚ C.‚ & Jackson‚ S. (1986). Maslach burnout inventory: Manual. Palo Alto‚ CA.: Consulting Psychologists Press.

Maslach‚ C.‚ Jackson‚ S.‚ & Leiter‚ M.P. (1996). The Maslach burnout inventory (3rd ed.). Palo Alto‚ CA: Consulting Psychologists Press.

Bakker‚ A.B.‚ Demerouti‚ E.‚ & Schaufeli‚ W.B. (2002). Validation of the Maslach burnout inventory – general survey: An internet study. Anxiety‚ Stress‚ and Coping‚ 15; 245-260.

Schaufeli‚ W.B.‚ Leiter‚ M.P. ‚& Maslach‚ C. (2008). Burnout: 35 years of research and practice. Career Development International‚ 14(3).

Maslach‚ C.‚ Leiter‚ M.P.‚ & Schaufeli‚ W.B. (2009). Measuring burnout. The Oxford handbook of organizational well-being‚ 86-108. Oxford UK: Oxford University Press.

Leiter‚ M.P.‚ & Maslach‚ C. (2009). Nurse turnover: The mediating role of burnout. Journal of Nursing Management‚ 17‚ 331-339.

Alarcon‚ Gene M.‚ (2011). A meta-analysis of burnout with job demands‚ resources‚ and attitudes. Journal of Vocational Behavior‚ 79(2); 549–562

 

Cite this article

mohammad looti (2026). Maslach Burnout Inventory (MBI). PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/maslach-burnout-inventory-mbi/

mohammad looti. "Maslach Burnout Inventory (MBI)." PSYCHOLOGICAL SCALES, 20 Apr. 2026, https://scales.arabpsychology.com/s/maslach-burnout-inventory-mbi/.

mohammad looti. "Maslach Burnout Inventory (MBI)." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/maslach-burnout-inventory-mbi/.

mohammad looti (2026) 'Maslach Burnout Inventory (MBI)', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/maslach-burnout-inventory-mbi/.

[1] mohammad looti, "Maslach Burnout Inventory (MBI)," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, April, 2026.

mohammad looti. Maslach Burnout Inventory (MBI). PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.

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