Sexual Health Services Questionnaire
SCOTT M. BUTLER,1 Georgia College & State University
DAVID R. BLACK, GEORGE H. AVERY, AND JANICE KELLY, Purdue University
DANIEL C. COSTER, Utah State University
The Sexual Health Services Questionnaire (SHSQ) is a theory-based instrument designed to assess the availabil- ity of sexuality-related services among college health cen- ters, as well as the relationship between these services and two constructs of the diffusion of innovations theory (DIT; Rogers, 2003). The SHSQ also can be used to assess ser- vices at sexual health clinics located in other settings.
Description
The 100-item questionnaire is divided into 13 sections, including employees who deal with sexuality-related problems through treatment and prevention methods (24 items), duties of human sexuality peer helpers (9 items), safer-sex products (8 items), condom distribution proce- dures (6 items), hormonal and barrier contraceptives (13 items), sexually transmitted infection testing methods (11 items), Human papillomavirus and Hepatitis vaccinations (2 items), gynecological services (4 items), post-sexual assault examination (1 item), testicular examination (1 item), sexuality-related counseling (6 items), Clinical Laboratory Improvement Amendment (CLIA) certificate (1 item), and participant/institutional demographics (14 items).
The first two sections of the SHSQ are grounded in the DIT and represent the complexity construct (Rogers, 2003). Rogers (2003) defines complexity as “the degree to which an organization’s members possess a relatively high level of knowledge and expertise, usually measured by the mem- ber’s range of occupational specialties and their degree of professionalism (expressed by formal training)” (p. 412). The DIT suggests a positive relationship with complexity and overall organizational innovativeness (Rogers, 2003). In addition, the DIT theory suggests a positive relationship between institutional size and organizational innovative- ness (Rogers, 2003).
Response Mode and Timing
Directors of health centers (or appropriate representatives) are provided instructions for completing each section of items. The majority of the items require participants to place an “X” next to all services that their health center currently offers. Three items allow the participants to write in their own responses through the use of an “other” cat-
egory. One item is a ratio-based item in which directors are instructed to report the number of condoms their health center distributes per year. If they do not distribute con- doms, they are instructed to report “0,” and if the number distributed is unknown they are instructed to report “999.” Completion of the SHSQ takes approximately 15 minutes. In order to maintain the overall validity and homogeneity of responses, it is recommended that the director of the health center (or appropriate representative) complete the SHSQ.
Scoring
The majority of the items on the SHSQ are dichotomous. Items in which the participant reports with an X are scored as 1, and items left blank are scored as 0. Responses can be summed for individual sections or multiple sections that are scored dichotomously. Responses for individual items as well as summed responses can be used for statistical analyses.
In order to assess whether the complexity items of the SHSQ can adequately predict organizational innovative- ness, it is suggested all dichotomous scores from the first section be summed. An additional score of 0 or 1 is then added to this value to represent the utilization of peer help- ers from the second section of the questionnaire, whereas 0 equals no utilization of peers in any form and 1 equals one or more methods. (It is not recommended that an additional value be added to the overall complexity scale for each method of peer helper utilization as this may result in over- representation of peers in the final computation.) A second value representing organization innovativeness is then cre- ated by summing the dichotomous scores on Sections 3–11. Statistical analyses can be conducted to assess the relation- ship between the overall score on the complexity scale and the organizational innovativeness score. Currently, there are no normative data available for services scored on the SHSQ.
The DIT theory also suggests a positive relationship between organizational innovativeness and the construct organizational size (Rogers, 2003). This assessment can be accomplished by evaluating the relationship between the organizational innovativeness scale previously described and the items addressing the number of employees within the health center and/or the item that addresses the total population of the college/university.
Reliability
Initially, 1,200 questionnaires were mailed to a geographi- cally representative sample of colleges/universities that house a health center in the United States. Of these, 358 (29.83% response rate) were returned. We used data from these participants to assess internal consistency and cat- egorized items by their respective sections for assessment. We then merged Sections 6 and 7 as well as 8–10 because of similarity of service assessment. We did not include Section 12 (CLIA certificate) in the analyses. Cronbach alpha scores ranged from .62 to .93 for individual sections and .94 for the entire questionnaire.
Of the initial 358 participants, 50 were mailed a second copy of the SHSQ to establish test-retest reliability; 28 participants (56% response rate) recompleted the question- naire. Assessment of the demographics of the test-retest participants indicated that each of the key demographic variables of the overall population was represented in the subsample on one or more occasions. Results indicated an overall rate of 87.37% consistency on service-related items.
Validity
To evaluate validity, we developed and implemented a comprehensive strategy. First, we conducted a review of the extant literature regarding sexuality-related services among college health centers. In addition, we reviewed the relevant literature regarding contemporary contraceptive, sexually transmitted infection, and other sexuality-related services. To establish face and content validity, we chose six expert panelists to review the instrument. We made ini- tial contacts with three of the panelists through electronic mail, along with a letter of invitation and instructions to provide feedback. These individuals included a doctoral- level health promotion specialist who had served as the director of multiple college health centers, a doctoral-level psychologist with extensive leadership in peer helping, and
Exhibit
Sexual Health Services Questionnaire
a health behavior doctoral student with experience in coor- dinating collegiate sexual-health, peer-education programs and research experience in collegiate peer helping and condom use among college students. Next, we conducted three one-on-one meetings with experts in the field, one of whom was a doctoral-level psychologist who serves as the director of a comprehensive health center located within a large public university. We conducted a second interview with a doctoral-level health promotion specialist who had extensive experience in teaching collegiate-level health courses and experience as the director of a college health promotion program. The final interview occurred with a master’s-level health promotion specialist who currently serves as the center’s human sexuality education coordina- tor. The final version of the SHSQ included recommenda- tions made by the expert panelists.
Participants who recompleted the SHSQ for test-retest reliability purposes also answered additional questions assessing response bias. We evaluated response bias by asking evaluators if the items on the questionnaire were written in a clear manner and were adequate in terms of comprehensiveness, and if they felt participants would respond honestly (Gunning, 1952). In response, 91% indi- cated that items were asked in a clear manner, 64% felt the sections on the questionnaire were adequate, and 98% believed that participants would respond honestly.
Other Information
This questionnaire is copyrighted © 2008 by Scott M. Butler, David R. Black, George H. Avery, Janice Kelly, and Daniel C. Coster.
References
Gunning, R. (1952). The technique of clear writing. New York: McGraw- Hill.
Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press.
The following questionnaire inquires about the sexual health services your student health center currently offers. If you have any ques- tions please do not hesitate to contact the investigators.
Directions: The items below inquire about your current employment of staff involved with sexual health programs and types of sexual health services offered by your campus health center. Please mark an “X” next to all that apply.
Employees who deal with student sexual health concerns and/or problems as their primary job responsibility at your health center
include:
Sexuality Program Coordinator Sexuality Educator
Physician Physician Assistant Nurse
Nurse Practitioner
Sexual Assault Nurse Examiner (SANE) Health Educator
Psychologist Psychiatrist Social Worker
Mental Health Counselor
Other (please identify):
Employees that deal with student sexual health concerns and/or problems on a regular basis but do not consider sexual health their primary job responsibility include:
Physician Physician Assistant Nurse
Nurse Practitioner
Sexual Assault Nurse Examiner (SANE) Health Educator
Psychologist Psychiatrist Social Worker
Mental Health Counselor
Other (please identify):
Some health centers house volunteer or paid student peer educators/health advocates. Please mark an “X” next to all of the following that apply to your college health center.
Do you use student peers . . .
To organize sexuality-related events on campus
(e.g., presentations at residence halls/Greek housing) To conduct counseling on relationship issues
To conduct sexual health outreach To conduct contraceptive counseling To conduct STD testing counseling
To conduct counseling on sexual orientation issues To conduct counseling on other sexuality issues To give away condoms at campus bars/restaurants
Other (please identify):
Please mark an “X” next to any of the following safer-sex products your health center distributes to students.
Male latex condoms Flavored condoms
Non-latex male condoms Specialty condoms
(e.g., those above or below average size) Female condoms
Sexual lubricants
Latex dams (i.e., dental dams)
**On average how many condoms does your institution distribute to students per year? (If you do NOT distribute condoms please write in 0. If you are unsure about how many condoms you distribute please write in 999 for coding purposes) #
Please mark an “X” next to any methods in which your health center distributes condoms (includes both selling and giving away con- doms for free).
At the pharmacy During after-hours
Through appointment with health care provider Through educational outreach
At campus events
At bars and restaurants near campus
Please mark an “X” next to any of the following contraceptive methods that are available through your health center.
Oral contraceptive pill
Oral contraceptive pill (progestin only) Hormonal transdermal skin patch Hormonal vaginal ring
Intrauterine device (IUD) hormonal Intrauterine device (IUD) copper Progestin-only injection
Instruction for fertility awareness method (FAM) Emergency contraception pills (ECP) by prescription Emergency contraception pills (ECP) over the counter Diaphragm
Cervical cap Hormonal implant
Please mark an “X” next to any of the sexually transmitted infections (STIs) that your health center currently offers testing for.
HIV
HIV “quick” blood test HIV oral swab test Chlamydia
Gonorrhea Hepatitis B Hepatitis A
Herpes simplex virus (HSV) Syphilis
HPV DNA test for women Trichomonas
Please mark an “X” next to any of the following infections that your health center currently provides a vaccine for.
HPV vaccine Hepatitis B vaccine
Please mark an “X” next to any of the following services that your health center currently provides.
Pap test
Bimanual uterine/ovarian exam Colposcopy
Please mark an “X” if your health center provides the service listed below. Clinical breast exam
Please mark an “X” if your health center provides the service listed below. Testicular exam
Please mark an “X” if your health center provides the service listed below. Post-sexual assault exam
Please mark an “X” next to any of the following counseling services that your health center currently provides. Individual counseling on general sexual health issues
Group counseling on general sexual health issues Relationship issues
Sexual orientation issues Contraceptive methods
Service for survivors of sexual assault
Does your health center have a Clinical Laboratory Improvement Amendment (CLIA) certificate? Please mark an “X” next to your response.
Yes No Unsure
Directions: The items below ask about your personal demographics and how long you have been a college health center director. Please respond by writing in your response or by placing an “X” in the space provided.
Your age:
Your race/ethnicity:
Asian
Black/African American
Caucasian White
Hispanic
American Indian
Other
Your gender:
Male
Female
How many total years have you been the director of a college health center? If you have been the director of more than one health center, please combine your total years of experience. years
Your education:
Please mark an “X” next to all of the degrees you have earned
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Bachelor’s Master’s |
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PhD |
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MD |
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Other |
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Total number of employees at your health center: |
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Total student population at your college/university: |
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What state is your college/university located in? |
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Directions: The items below are based upon your college/university’s demographics; please respond by placing an “X” in the space provided.
Type of Academic Institution
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Public |
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Private |
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Setting of Your Institution: Urban |
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Small Town |
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Suburban |
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Rural |
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Primarily Residential
Primarily Commuter
Equal Numbers Residential and Commuter
Degrees Awarded at Your Institution (check all that apply)
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Associate |
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Baccalaureate |
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Master’s |
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Doctorate |
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Other Degrees |
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Does your institution have a medical school?
Yes
No
Additional Demographic Characteristics (Please check all that apply) Historically Black College or University
Faith-Based Institution
All-Male Institution
All-Female Institution
Thank You for Participating in Our Study!
Address correspondence to [insert return information]:
Cite this article
mohammad looti (2026). Sexual Health Services Questionnaire. PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/sexual-health-services-questionnaire/
mohammad looti. "Sexual Health Services Questionnaire." PSYCHOLOGICAL SCALES, 31 Mar. 2026, https://scales.arabpsychology.com/s/sexual-health-services-questionnaire/.
mohammad looti. "Sexual Health Services Questionnaire." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/sexual-health-services-questionnaire/.
mohammad looti (2026) 'Sexual Health Services Questionnaire', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/sexual-health-services-questionnaire/.
[1] mohammad looti, "Sexual Health Services Questionnaire," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, March, 2026.
mohammad looti. Sexual Health Services Questionnaire. PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.
