Table of Contents
Abstract
The Enterprise Social Media Usage and Employee Creativity–Model (Si et al., 2023) was formulated to support a study that investigates the connection between the excessive use of enterprise social media (ESM) and the creativity of employees, employing the transactional theory of stress and coping (Lazarus & Folkman, 1984) as its foundational framework. Grounded in this theory, the initial set of proposed items was adapted from various preceding research studies, including those by Caplan & High (2006), Turel et al. (2011), Tarafdar et al. (2010), Zhang et al. (2016), and Tierney & Farmer (2011). The developers utilized the back-translation method, as described by Brislin (1980), to convert the original 21 items into Chinese. The resulting instrument was assessed through structural equation modeling and was administered to a sample of employees working within the information technology sector in China. The study reported findings related to the factor structure, reliability, and validity of the final 19-item scale.
Keywords
Employee Creativity; Enterprise Social Media Fatigue; Enterprise Social Media Usage; Excessive Enterprise Social Media Usage; Techno-Overload; Technology Overload; Technology-Family Conflict; Transactional Theory of Stress and Coping
Authors
Wen Si, Naseer Abbas Khan, Muhammad Ali, Muhammad Waqas Amin, Qianyun Pan
Purpose
This measurement model is designed to evaluate the relationship that exists between the excessive usage of enterprise social media (ESM) and the creativity demonstrated by employees.
Construct
The core constructs measured by this instrument are Employee Creativity, Enterprise Social Media Usage, and Technology Overload.
Validity
Evidence for the model’s validity was established through several methods. For convergent validity, the composite reliability values for all dimensions were above the recommended 0.70 threshold (Nunally & Bernstein, 1994), and the average variance extracted (AVE) values exceeded the 0.50 benchmark (Fornell & Larcker, 1981). These results provide strong support for convergent validity. For discriminant validity, it was confirmed that all correlations between the constructs were lower than the square roots of the corresponding average variance extracted, meeting the criteria for discriminant validity as outlined by Fornell & Larcker (1981).
Reliability
The internal consistency of the scale was assessed, revealing that Cronbach’s alpha coefficients for the different dimensions ranged from 0.76 to 0.85.
Factor Analysis
A principal component factor analysis was initially conducted on the survey items to execute Harman’s single-factor test (Podsakoff et al., 1990). This analysis identified four factors with values greater than one; however, a common method factor was not discernible. Following the removal of certain items, a Confirmatory Factor Analysis (CFA) was performed. The CFA indicated a satisfactory fit for the measurement model, with the following fit indices: 𝜒² = 173.93, df = 142, RMSEA = 0.03, CFI = 0.99, TLI = 0.98, and NFI = 0.93.
Instrument
Test Type: This is the original instrument. It is an inventory/questionnaire.
Format: The questionnaire is divided into two sections: one for demographic variables and another for the model’s constructs. Respondents are required to indicate their level of agreement on a seven-point Likert scale, where 1 represents “strongly disagree” and 7 represents “strongly agree”.
Language Available: English; Chinese
Population Group: Human; Male; Female
Age Group: Adulthood (18 yrs & older); Young Adulthood (18-29 yrs); Thirties (30-39 yrs); Middle Age (40-64 yrs)
Population Details: The study’s respondents were employees in the Information Technology Industry, located in China.
Test Methodology: The instrument’s development involved assessments of Test Validity, including Convergent Validity and Discriminant Validity; Test Reliability, specifically Internal Consistency; and Factor Analysis, which included both Confirmatory Factor Analysis and Principal Component Analysis.
Keywords
Creativity; Creativity Assessment; Employee Attitudes; Employee Characteristics; Internet Addiction; Job Characteristics; Occupational Stress; Theories; Work Load; Internet Usage; Social Media; Organizational and Occupational Measures; Family Work Conflict; Digital Fatigue; Employee Creativity; Social Media Use
Authors
Si, Wen
Author ORCID Identifier: No data is Available
Affiliation: Chongqing College Of Mobile Communication School Of Art And Communication
Email addresses: No data is Available
Khan, Naseer Abbas
Author ORCID Identifier: No data is Available
Affiliation: South Ural State University Department of Industrial Economics and Project Management
Email addresses: [email protected]
Ali, Muhammad
Author ORCID Identifier: No data is Available
Affiliation: Federal Urdu University of Arts, Science and Technology
Email addresses: [email protected]
Amin, Muhammad Waqas
Author ORCID Identifier: No data is Available
Affiliation: Yanshan University School of Management
Email addresses: [email protected]
Pan, Qianyun
Author ORCID Identifier: No data is Available
Affiliation: Chongqing College Of Mobile Communication School Of Art And Communication
Email addresses: [email protected]
Correspondence Address: Muhammad Ali: [email protected]
Permissions & Fee and Test Year
Permissions: May be used for Research/Teaching. The instrument is licensed under http://creativecommons.org/licenses/by/4.0/
Commercial Use: No
Fee: No
Test Year: 2023
Reference’s
Si, W., Khan, N. A., Ali, M., Amin, M. W., & Pan, Q. (2023). Excessive enterprise social media usage and employee creativity: An application of the transactional theory of stress and coping. Acta Psychologica, 232, 1–8. https://doi.org/10.1016/j.actpsy.2022.103811
Items of the Enterprise Social Media Usage and Employee Creativity–Model
Yes, the 19 items of the measure are available. They can be found in the source article: 2023-38603-001, Table 2, Page 5. The construct subscales include: Excessive enterprise social media usage; Techno-overload; Technology-family conflict; Enterprise social media fatigue; Employee creativity.
Respondents are asked to report their responses on a seven-point Likert scale of 1 for strongly disagree to 7 for strongly agree.
| Construct | Item Code | Item |
| Excessive Enterprise Social Media Usage | EEU1 | I think the amount of time I spend using enterprise social media is excessive. |
| EEU2 | I spend an unusually large amount of time using enterprise social media. | |
| EEU3 | I spend more time using enterprise social media than most other people. | |
| Techno-Overload | TO1 | I am forced by this technology to do more work than I can handle. |
| TO2 | I am forced by this technology to work with very tight time schedules. | |
| TO3 | I am forced to change my work habits to adapt to new technologies. | |
| TO4 | I have a higher workload because of increased technology complexity. | |
| Technology-Family Conflict | TFC1 | The use of enterprise social media keeps me from my family and friends more than I would like. |
| TFC2 | The use of enterprise social media takes up time that I feel I should spend with my family and friends. | |
| TFC3 | The time I devote to the use of mobile email does NOT keep me from participating equally in my non-work related activities (R). | |
| Excessive Enterprise Social Media Fatigue | EFT1 | I feel disinterested in whether there are new things happening on enterprise social media. |
| EFT2 | I feel emotionally drained after using the enterprise social media. | |
| EFT3 | Using enterprise social media is stressful for me. | |
| EFT4 | I feel irritable after using enterprise social media for hours. | |
| EFT5 | I feel frustrated when using enterprise social media. | |
| Employee Creativity | EC1 | This employee tries new ideas or methods first. |
| EC2 | This employee seeks new ideas and ways to solve problems. | |
| EC3 | This employee generates groundbreaking ideas related to the field. | |
| EC4 | This employee is a good role model for creativity. |
Cite this article
Mohammed looti (2026). Enterprise Social Media Usage and Employee Creativity-Model Questionnaire. PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/enterprise-social-media-usage-and-employee-creativity-model/
Mohammed looti. "Enterprise Social Media Usage and Employee Creativity-Model Questionnaire." PSYCHOLOGICAL SCALES, 6 Apr. 2026, https://scales.arabpsychology.com/s/enterprise-social-media-usage-and-employee-creativity-model/.
Mohammed looti. "Enterprise Social Media Usage and Employee Creativity-Model Questionnaire." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/enterprise-social-media-usage-and-employee-creativity-model/.
Mohammed looti (2026) 'Enterprise Social Media Usage and Employee Creativity-Model Questionnaire', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/enterprise-social-media-usage-and-employee-creativity-model/.
[1] Mohammed looti, "Enterprise Social Media Usage and Employee Creativity-Model Questionnaire," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, April, 2026.
Mohammed looti. Enterprise Social Media Usage and Employee Creativity-Model Questionnaire. PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.