Wong’s Emotional Intelligence Scale (WEIS)
Wong & Law‚ 2007
Part I. Reactions to Various Scenarios
For each of the following 20 situations‚ there are two possible reactions. Please circle thealphabet of the action (i.e.‚ either A or B) that you will have a greater chance of taking.
(1) When you are very down‚ you will:
A. Try to do something to make yourself feel better.
B. Just ignore it because you know your emotion will be back to normal naturally.
(2) When you are upset‚ you will:
A. Talk to someone who is close to you about your feeling.
B. Concentrate on some matters (e.g.‚ work‚ study‚ or hobby) so that you can get away from your bad feelings.
(3) Your supervisor assigns a task that is not included in your job responsibility and you do not have any interest in doing it. You will:
A. Persuade yourself that the task is not that bad and perform the task.
B. Tell your boss that you don’t like the task and ask him to find some other suitable person to do the task.
(4) Johnny was working in Hotline Department and his job was to handle complaint and answered customer enquiry. However‚ he did not like his job and so he found another job in a hotel‚ serving walk-in customers. He again found that he was sick and tired in handling unreasonable customers. If you were Johnny‚ you will:
A. Try to get more training and education in customer service skills.
B. Talk to some experienced people in customer service and seek their advice.
(5) Two managers in your company were hostile and very competitive with each other. You were the head of a department. You were caught at the middle of these two managers because both of them wanted to gain control of your department. This made your department difficult to function normally because there was a lot of confusion in rules and regulations for your department. You will:
A. Pretend that you do not know about the competition between the two managers because politics is always unavoidable. You will led them fight and follow the finalized rules and regulations.
B. Try your best to make the rules and regulations clearer so that your department can function normally.
(6) When a friend comes to you because s/he is not happy‚ you will:
A. Share his/her feeling.
B. Takes him/her to do something s/he likes.
(7) When someone keeps on arguing with you on some unimportant topics‚ you will:
A. Do not respond to him/her and wait for him/her to stop.
B. Pretend to agree with his/her views and switch the discussion to other topics.
(8) Your friend has a rough relationship with his/her boy/girl friend because your friend has a bad temper. When your friend talks to you about the rough relationship‚ you will:
A. Pretend to agree with him/her that his/her boy/girl friend is not good enough.
B. Point out that it is your friend’s own fault and hope that s/he will improve.
(9) Joyce is the only daughter of her parents. She is very close to her parents and is a very responsible person. Her job performance is excellent and colleagues like her. Recently her mother had a very serious traffic accident and is in coma. Although Joyce worries a lot‚ she does not take her leave and tries to do her best at work. If you were Joyce’s supervisor‚ you will:
A. Let her come to work as usual because she can have her work to distract her worries.
B. Assign less work to her so that she can go to the hospital in a more flexible way.
(10) One of your subordinates has just come back to work after giving birth to her first baby girl for one month. You know that her baby girl’s health condition is not very good. Thus‚ you found out that in this month she had been making careless mistakes and took sick leave frequently. She had good performance before the baby was born. However‚ you are certainly not satisfied with her performance in this month. You will:
A. Tell her directly that you did not satisfy with her work and discussed with her how she could improve the situation.
B. Assign less work to her or transfer her to other position with lighter work load.
(11) Suppose you get an important award‚ you will:
A. Tell everyone and share your happiness with them.
B. Tell and celebrate only with your family and closest friends.
(12) When you have to do something you don’t like‚ you will:
A. Try to find some interesting stuff from it.
B. Try to finish it as soon as possible and forget about it.
(13) Your boy/girl friend is a fan of a particular pop music star. You spend two hours to buy two tickets for this star’s concert. You asked him/her to meet you at 7:30p.m. After one hour s/he did not show up. You therefore went to the concert yourself. After the concert‚ you found your boy/girl friend. Before you said anything‚ s/he kept on scolding you seriously. You will:
A. Let him/her continue. After s/he finished‚ tell him/her that you have already waited for him/her for one hour.
B. Stop him/her immediately. Tell him/her that s/he should consider his/her lateness before scolding others.
(14) Today you go to work as usual. After getting off the MTR‚ you found out that you lost your wallet. Soon after arriving the office‚ your boss complained about your work. When you started to work‚ your computer was broken. It is clear that today is very unlucky for you and you are not happy about it. You will:
A. Never mind‚ try to find another computer to start your work.
B. Talk to a colleague or friend to release the bad feeling before starting your work.
(15) Your colleague‚ Peter‚ is a very smart person and seems to know a lot. He is able to respond effectively and sensitively towards the people who are in high positions. Your boss asked you to work with him in a project. Peter has many flashing ideas but he leaves you to handle all the dirty and donkey tasks. You will:
A. Discuss with Peter and insist to share your tasks with him.
B. Tell your boss about the situation and see if s/he can offer any advice and/or help.
(16) When you face problems regarding your career or study‚ you will:
A. Talk to your friends to seek advice.
B. Handle the problem yourself because everyone should deal with his/her own life.
(17) You have very little chance to get the offer of a job which you like very much. You will:
A. Still apply for this job and try to prepare well for it.
B. Concentrate your efforts on jobs that you have better chances to get offer.
(18) One day‚ you represent your company to welcome two important investors from Russia. According to Russian custom‚ people will kiss each other the first time they meet. However‚ you feel very uncomfortable to kiss unknown people‚ especially for those with the same gender as yours. You will:
A. Take the initiative to shake hand with them immediately when they appear to avoid the kissing.
B. Kiss them to show your respect.
(19) One Sunday in summer‚ you and your boy/girl friend drove to the beach to enjoy the sunshine. On the way you had a minor accident. The door of your car was damaged and it would cost some money to repair it. You will:
A. Drive the car to a familiar mechanic and take the bus to the beach.
B. Go to the beach as planned and fix the car later.
(20) You have an important examination tomorrow and you are studying hard in your room. Your family is watching a television program which you like very much as well. Since your house is small and so the noise of the television annoys you. You will:
A. Ask your family to turn off the television but videotape the program so that you and your family can watch it together tomorrow after your examination.
B. Although a little bit uncomfortable‚ you put a headphone on (to reduce the noise) so that you can concentrate on your study.
Part II: Relative Strength of Abilities
The following are 20 pairs of abilities. In each pair‚ please judge which ability is stronger for you. Then circle the alphabet (i.e.‚ either (a) or (b) that represents this ability. (Note: you may be strong or weak on both abilities. However‚ what you need to choose is the relatively stronger one)
|
|
Ability concerning: |
|
1 |
(a) Comprehend the reasons of being happy or unhappy (b) learn how to repair a new electric appliance |
|
2 |
(a) mental arithmetic (b) control one’s emotions |
|
3 |
(a) learn how to sing a new song (b) concentrate on achieving one’s goal |
|
4 |
(a) understand others’ true feelings by observing their behaviors (b) tolerate physical pain when compared to others |
|
5 |
(a) Comprehend one’s changes in emotions (b) earn how to dance some new steps |
|
6 |
(a) run faster than others (b) calm down faster than others from angry feeling |
|
7 |
(a) encourage oneself to work hard in unfavorable situations (b) learn how to draw or paint |
|
8 |
(a) observe details of things (b) observe others’ emotions |
|
9 |
(a) having a better ability in sport activities than other people (b) having a better ability in understanding one’s own feeling than other people |
|
10 |
(a) use mechanical instruments (b) control one’s temper |
|
11 |
(a) Comprehend the rhythm of a song (b) set objectives and work hard towards them |
|
12 |
(a) understand others’ emotions from their behaviors and language (b) having better physical endurance than other people |
|
13 |
(a) physically more energetic than others (b) understand one’s emotions better than others |
|
14 |
(a) memorize new phone numbers quickly (b) not losing temper when angry |
|
15 |
(a) motivate oneself to face failure (a) positively (b) learn to create an artistic object (e.g.‚ china‚ painting) |
|
16 |
(a) Comprehend the rationale of complicated problems (b) understand others’ emotions |
|
17 |
(a) evaluate one’s own bad emotions (b) evaluate others’ singing abilities |
|
18 |
(a) keep emotionally calm when facing disguised people or situations (b) memorize strangers’ names |
|
19 |
(a) encourage oneself to do the best (b) learn a new sport activities (e.g.‚ soccer) |
|
20 |
(a) Comprehend others’ emotions quickly and accurately (b) appreciate the creativity of a movie or a drama |
(1) appraisal and expression of emotion in the self
(2) appraisal and recognition of emotion in others
(3) regulation of emotion in the self
(4) use of emotion to facilitate performance
This instrument can be found online at: http://jgxy.usx.edu.cn/DAOM/084_Chi-SumWong.pdf
Wong‚ C.‚ & Law‚ K. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly‚ 13‚ 243 – 274.
Wong‚ C.S.‚ and K.S. Law. (2002). “Development of an Emotional Intelligence Instrument and an Investigation of its Relationship with Leader and Follower Performance and Attitudes. The Leadership Quarterly‚ 13‚ 243-274.
Wong‚ C.S.‚ Law‚ K.S.‚ & Wong‚ P.M. (2004). Development and validation of a forced choice emotional intelligence for Chinese respondents in Hong Kong. Asia Pacific Journal of Management.
Wong‚ C.S.‚ Wong‚ P.M.‚ & Law‚ K.S. (2004). The interaction effect of emotional intelligence and emotional labor on job satisfaction: A test of Holland’s classification of occupations. In Härtel‚ C. E. J.‚ Zerbe‚ W. J. & Ashkanasy‚ N. M. (Eds.) (Forthcoming‚ 2004). Emotions in Organizational Behavior. Mahwah‚ NJ: Lawrence Erlbaum Associates‚ Inc.
Wong‚ C.S‚ Wong‚ P.M.‚ & Law‚ K. S. (2007). Evidence on the practical utility of Wong’s emotional intelligence scale in Hong Kong and Mainland China. Asia Pacific Journal of Management‚ 24‚ 43-60.