Supervisory Support scale

Description

This measure (Supervisory Support scale) was developed by Greenhaus, Parasuraman, and Wormley (1990) to assess employee perceptions of the extent to which they receive supervisory support in their job. In general, supervisory support may include career guidance, performance feedback, challenging work assignments, and work opportunities that promote employee development and visibility.

Reliability 

Coefficient alpha was .93 (Greenhaus et al., 1990).

Validity

In Greenhaus et al. (1990), supervisory support correlated positively with perceptions of acceptance, job discretion, job performance in terms of both tasks and relationships, employee promotability, and career satisfaction.

Source

Items

Responses are obtained using a 5-point Likert-type scale where 5 = strongly disagree, 4 = disagree to some extent, 3 = uncertain, 2 = agree to some extent, and 1 = strongly agree.

1. My supervisor takes the time to learn about my career goals and aspirations
2. My supervisor cares about whether or not I achieve my goals
3. My supervisor keeps me informed about different career opportunities for me in the organization
4. My supervisor makes sure I get the credit when I accomplish something substantial on the job
5. My supervisor gives me helpful feedback about my performance
6. My supervisor gives me helpful advice about improving my performance when I need it
7. My supervisor supports my attempts to acquire additional training or education to further my career
8. My supervisor provides assignments that give me the opportunity to develop and strengthen new skills
9. My supervisor assigns me special projects that increase my visibility in the organization