Willingness To Communicate (WTC)

Willingness To Communicate (WTC)
McCroskey & Richmond‚ 1987
 
1.    Talk with a service station attendant.
2.    Talk with a physician.
3.    Present a talk to a group of strangers.
4.    Talk with an acquaintance while standing in line.
5.    Talk with a salesperson in a store.
6.    Talk in a large meeting of friends.
7.    Talk with a police officer.
8.    Talk in a small group of strangers.
9.    Talk with a friend while standing in line.
10.Talk with a waiter/waitress in a restaurant.
11.Talk in a large meeting of acquaintances.
12.Talk with a stranger while standing in line.
13.Talk with a secretary.
14.Present a talk to a group of friends.
15.Talk in a small group of acquaintances.
16.Talk with a garbage collector.
17.Talk in a large meeting of strangers.
18.Talk with a spouse (or girl/boyfriend).
19.Talk in a small group of friends.
20.Present a talk to a group of acquaintances.
 
0 = Never to 100 = Always
Scoring:
Context-type sub-scores-‎-
Group Discussion: Add scores for items 8‚ 15‚ & 19; then divide by 3.
Meetings: Add scores for items 6‚ 11‚ 17; then divide by 3.
Interpersonal: Add scores for items 4‚ 9‚ 12; then divide by 3.
Public Speaking: Add scores for items 3‚ 14‚ 20; then divide by 3.
Receiver-type sub-scores-‎-
Stranger: Add scores for items 3‚ 8‚ 12‚ 17; then divide by 4.
Acquaintance: Add scores for items 4‚ 11‚ 15‚ 20; then divide by 4.
Friend: Add scores for items 6‚ 9‚ 14‚ 19; then divide by 4.
To compute the total WTC score‚ add the sub scores for stranger‚ acquaintance‚ and friend. Then divide by 3.
All scores‚ total and sub-scores‚ will fall in the range of 0 to 100
 
This instrument can be found at: http://www.jamescmccroskey.com/measures/WTC.htm
 

McCroskey‚ J. C.‚ & Richmond‚ V. P. (1987). Willingness to communicate. In J. C. McCroskey & J. A. Daly (Eds.)‚ Personality and interpersonal communication (pp. 119-131). Newbury Park‚ CA: Sage.

McCroskey‚ J. C.‚ & Richmond‚ V. P. (1990). Willingness to communicate: Differing cultural perspectives. Southern Communication Journal‚ 56(1)‚ 72-77

McCroskey‚ J. C. (1992). Reliability and validity of the willingness to communicate scale. Communication Quarterly‚ 40‚ 16-25.

Modirkhameneha‚ Sima & Firouzmand‚ Ali (2014) Iranian EFL Learners’ Willingness to Communicate and Language Learning Orientations. Procedia - Social and Behavioral Sciences‚ 98; 1134-1139.