Satisfaction with Physician (SWP)

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Satisfaction with Physician (SWP)
Richmond.‚ Smith.‚ Heisel‚ & McCroskey‚ 1998
On the measure below‚ please circle how pleased/satisfied/comfortable you are with your physician. Circle one number for each item. Number 4 means “undecided.” The closer a number is to the description you think fits best‚ the stronger you feel about it.
1. Pleased 1 2 3 4 5 6 7 Displeased
2. Dissatisfied 1 2 3 4 5 6 7 Satisfied
3. Comfortable 1 2 3 4 5 6 7 Uncomfortable
Scoring:
Step 1. Add the scores for items 1 and 3.
Step 2. Complete the following formula: 16 + score for item 2 – total for Step 1.
Scores above 18 indicate high satisfaction with physician. Scores below 12 indicate low satisfaction. Scores between 12 and 18 indicate moderate satisfaction.
This instrument can be found at: http://www.jamescmccroskey.com/measures/swp.htm

Richmond‚ V. P.‚ Smith‚ R. S.‚ Heisel‚ A. M.‚ & McCroskey‚ J. C. (1998). The impact of communication apprehension and fear of talking with a physician and perceived medical outcomes. Communication Research Reports‚ 15‚ 344-353.

Cite this article

mohammad looti (2026). Satisfaction with Physician (SWP). PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/satisfaction-with-physician-swp/

mohammad looti. "Satisfaction with Physician (SWP)." PSYCHOLOGICAL SCALES, 25 Apr. 2026, https://scales.arabpsychology.com/s/satisfaction-with-physician-swp/.

mohammad looti. "Satisfaction with Physician (SWP)." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/satisfaction-with-physician-swp/.

mohammad looti (2026) 'Satisfaction with Physician (SWP)', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/satisfaction-with-physician-swp/.

[1] mohammad looti, "Satisfaction with Physician (SWP)," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, April, 2026.

mohammad looti. Satisfaction with Physician (SWP). PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.

Related terms:

  1. Fear of Physician (FOP)
  2. Fear of Physician (FOP)
  3. Jefferson Scale of Physician Empathy (JSPE)
  4. Jefferson Scale of Physician Empathy (JSPE)
  5. Physician-based Assessment and Counseling for Exercise
  6. Life Satisfaction Index for the Third Age – Short Form (LSITA- SF)
  7. Overall Job Satisfaction scale
  8. Global Job Satisfaction scale
  9. Satisfaction With Work Schedule Flexibility scale
  10. Pay Satisfaction Questionnaire (PSQ)
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