Organizational Trust

  1. Trust in Supervisor (five items)
  2. Trust in Peers (four items)
  3. Trust in Upper Management (four items)
  4. Organizational Trust (four items)


The following statements concern the organization where you are employed.  Please indicate how strongly you agree or disagree with each statement.  Mark your answers as follows: 1=Strongly Disagree‚ 2=Disagree‚ 3=Neutral‚ 4=Agree‚ and 5=Strongly Agree.

  1. I feel free to discuss work problems with my immediate supervisor without fear of ha‎ving it used against me later.
  2. I have complete trust that my immediate supervisor will treat me fairly.
  3.  If I make a mistake my supervisor is willing to “forgive and forget.”
  4.  My supervisor is friendly and approachable.
  5.  I can count on my immediate supervisor for help if I have difficulties with my job.
  6. There is trust in one another among members of my workgroup.
  7.  I can share sensitive information with members of my workgroup because I know group members will hold it in strict confidence.
  8.  I have complete trust that members of my workgroup will treat me fairly.
  9.  I can rely on members of my workgroup to help me if I have difficulties getting the job done.
  10.  Management has little regard for the well being of people who work for this organization.
  11.  At my organization‚ management cannot be trusted.
  12.  When management must make DECISIONS which seem to be against the best interests of the employee‚ I believe that management’s decisions are justified by other considerations.
  13.  Management seldom follows through with what they say they are going to do.
  14.  Employees here feel you can’t trust this organization
  15.  People in this organization will do things behind your back.
  16.  The level of trust among people I work with on a regular basis is very high.
  17. The degree to which we can depend on each other in this organization is very high.


Scott‚ D. (1981). The development of four new organizational measures of trust. In D. Ray (Ed.)‚ The relationship between theory‚ research‚ and practice:  An assessment of fundamental problems and their possible resolution (pp. 107-109): Southern Management Association.



Ali Asgari [[email protected]