| Category | Details |
|---|---|
| Description | The Human Relations Knowledge Test (Carp, Vitola, & McLanathan, 1963) is a 117-item multiple-choice assessment designed to evaluate postal supervisors’ knowledge of human relations. Developed as part of a study exploring human relations knowledge and social distance in postal supervisors, this measure was adapted from an Air Force Specialty Knowledge Test (SKT). The original 150-item Air Force SKT was revised to focus on general supervision, eliminating items specific to military knowledge and incorporating Postal Department terminology. Validity for the Air Force form has been established. |
| Author | Carp, Frances M.; Vitola, Bart M.; McLanathan, Frank L. |
| Affiliation | Carp, Frances M.: Trinity University; Vitola, Bart M.: San Antonio Post Office; McLanathan, Frank L.: United States Air Force Headquarters |
| Purpose | To assess postal supervisors’ knowledge of human relations and their understanding of effective supervisory practices. |
| Construct | Human Relations Knowledge |
| Instrument Type | Test |
| Format | The test includes 117 multiple-choice questions assessing human relations knowledge in the context of supervision. |
| Administration Method | Paper |
| Test Items Available | No (To access the test items, contact the publisher.) |
| Reliability | No reliability indicated. |
| Validity | The original Air Force Specialty Knowledge Test demonstrated established validity, but specific validity details for this revised version are not indicated. |
| Factor Analysis | No factor analysis indicated. |
| Test Methodology | Test Construction; Validity Assessment |
| Age Group | Adulthood (18 yrs & older) |
| Population Group | Human; Male; Female |
| Population Details | Sample: Military Supervisors; Location: United States |
| Keywords | Employee Supervisor Relations; Human Relations; Human Relations Knowledge Test; Interpersonal Relationships; Supervisors; Test Development |
| Index Terms | Human Relations Training; Management Personnel; Social Skills; Supervisor-Employee Interaction; Test Construction; Interpersonal Relationships |
| Reference | Carp, F. M., Vitola, B. M., & McLanathan, F. L. (1963). Human relations knowledge and social distance set in supervisors. Journal of Applied Psychology, 47(1), 78–80. https://doi.org/10.1037/h0048357 |
Cite this article
Mohammed looti (2026). Human Relations Knowledge Test. PSYCHOLOGICAL SCALES. Retrieved from https://scales.arabpsychology.com/s/human-relations-knowledge-test/
Mohammed looti. "Human Relations Knowledge Test." PSYCHOLOGICAL SCALES, 4 Apr. 2026, https://scales.arabpsychology.com/s/human-relations-knowledge-test/.
Mohammed looti. "Human Relations Knowledge Test." PSYCHOLOGICAL SCALES, 2026. https://scales.arabpsychology.com/s/human-relations-knowledge-test/.
Mohammed looti (2026) 'Human Relations Knowledge Test', PSYCHOLOGICAL SCALES. Available at: https://scales.arabpsychology.com/s/human-relations-knowledge-test/.
[1] Mohammed looti, "Human Relations Knowledge Test," PSYCHOLOGICAL SCALES, vol. X, no. Y, ص Z-Z, April, 2026.
Mohammed looti. Human Relations Knowledge Test. PSYCHOLOGICAL SCALES. 2026;vol(issue):pages.