Scale Overview
The Stress Satisfaction Offset Score – SSOS was developed by Martin Shain (1999). It is designed to measure Workplace stress and satisfaction balance. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 4 items organized into 4 factors/subscales: Control, Reward, Demand, Effort.
| Factor / Subscale |
Items |
N |
| Control |
1 |
1 |
| Reward |
2 |
1 |
| Demand |
3 |
1 |
| Effort |
4 |
1 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 5 = Agree Strongly, 4 = Agree, 3 = Not Sure, 2 = Disagree, 1 = Disagree Strongly.
The scale includes 2 reverse-scored items to reduce acquiescence bias.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from -8 to 8. Interpretation guidelines:
- High Stress / Low Satisfaction: -8 – -3
- Balanced / Moderate: -2 – 2
- Low Stress / High Satisfaction: 3 – 8
Administration
The scale is self-administered and typically takes approximately 2 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.