Source-of-Satisfaction Questionnaire (SSQ)
Assesses the sources of job satisfaction for employees based on a recalled positive work experience.
Scale Development & Technical Details
Scale Overview
The Source-of-Satisfaction Questionnaire (SSQ) was developed by Frank Friedlander (1963). It is designed to measure Job Satisfaction. The scale is intended for use with Employees.
Scale Structure
This instrument consists of 17 items organized into 3 factors/subscales: Social and Technical Environment, Intrinsic Self-Actualizing Work Aspects, Recognition through Advancement.
| Factor / Subscale | Items | N |
|---|---|---|
| Social and Technical Environment | 1,2,3,4,5,6,7 | 7 |
| Intrinsic Self-Actualizing Work Aspects | 8,9,10,11,12 | 5 |
| Recognition through Advancement | 13,14,15,16,17 | 5 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Did not contribute, 2 = Contributed slightly, 3 = Contributed moderately, 4 = Contributed strongly, 5 = Contributed to a very great extent.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Kuder-Richardson: Social and Technical Environment = .82, Intrinsic Self-Actualizing Work Aspects = .72, Recognition through Advancement = .70.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.