Social Stressors at Work Questionnaire
Measures the intensity of social stressors resulting from relationship problems with colleagues and supervisors in the workplace.
Scale Development & Technical Details
Scale Overview
The Social Stressors at Work Questionnaire was developed by Dieter Zapf, Michael Frese, Norbert Semmer (1983). It is designed to measure Social Stressors at Work. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 17 items organized into 2 factors/subscales: Stressors from Colleagues, Stressors from Supervisors.
| Factor / Subscale | Items | N |
|---|---|---|
| Stressors from Colleagues | 1,2,3,4,5,6,7,14,16 | 9 |
| Stressors from Supervisors | 8,9,10,11,12,13,15,17 | 8 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Does not apply, 2 = Applies slightly, 3 = Applies quite a bit, 4 = Applies.
Scoring
Items are summed to produce a total score.
Total scores range from 17 to 68. Interpretation guidelines:
- Low social stressors: 17 – 34
- Moderate social stressors: 35 – 51
- High social stressors: 52 – 68
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alpha = .79 – .86.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.