School Quality Satisfaction Survey (SQSS)
Measures expectations for and satisfaction with the quality of education provided by elementary schools from the perspectives of parents, teachers, and administrators.
Scale Development & Technical Details
Scale Overview
The School Quality Satisfaction Survey (SQSS) was developed by K. Suba (1997). It is designed to measure School Quality Satisfaction. The scale is intended for use with Parents, teachers, and school administrators.
Scale Structure
This instrument consists of 44 items organized into 5 factors/subscales: Physical Attributes, Attention to Needs of Individuals, Instructional Leadership, Community Involvement, Learning Outcomes.
| Factor / Subscale | Items | N |
|---|---|---|
| Physical Attributes | 1,2,3,4 | 4 |
| Attention to Needs of Individuals | 5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24 | 20 |
| Instructional Leadership | 25,26,27,28,29,30,31,32 | 8 |
| Community Involvement | 33,34,35,36,37,38 | 6 |
| Learning Outcomes | 39,40,41,42,43,44 | 6 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Not at All, 2 = Rarely, 3 = Sometimes, 4 = Almost Always, 5 = Always, 6 = Don't Know.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Parents (0.92), Teachers (0.84-0.91), Administrators (0.84-0.93).
Administration
The scale is self-administered and typically takes approximately 15 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.