Recovery Oriented Systems Indicators Measure – ROSI

There is at least one person who believes in me.

I have a place to live that feels like a comfortable home to me.

I am encouraged to use consumer-run programs (for example, support groups, drop-in centers, etc.).

I do not have the support I need to function in the roles I want in my community.

I do not have enough good service options to choose from.

Mental health services helped me get housing in a place I feel safe.

Staff do not understand my experience as a person with mental health problems.

The mental health staff ignore my physical health.

Staff respect me as a whole person.

Mental health and/or substance abuse services have caused me emotional or physical harm.

I cannot get the mental health/substance abuse services I need when I need them.

Mental health/substance abuse services helped me get medical benefits that meet my needs.

Mental health/substance abuse services led me to be more dependent, not independent.

I lack the information or resources I need to uphold my client rights and basic human rights.

I have enough income to live on.

Services help me develop the skills I need.

Substance abuse services help me be better able to deal with my alcohol or drug problem.

Substance abuse services help me be better understanding of my addiction.

I have housing that I can afford.

I have a chance to advance my education if I want to.

I have reliable transportation to get where I need to go.

Mental health services helped me get or keep employment.

Staff see me as an equal partner in my treatment program.

Mental health staff support my self-care or wellness.

I have a say in what happens to me when I am in crisis.

Staff believe that I can grow, change and recover.

Staff use pressure, threats, or force in my treatment.

There was a consumer peer advocate to turn to when I needed one.

There are consumers working as paid employees in the mental health/substance abuse agency where I receive services.

Staff give me complete information in words I understand before I consent to treatment or medication.

Staff encourage me to do things that are meaningful to me.

Staff stood up for me to get the services and resources I needed.

Staff treat me with respect regarding my cultural background (think of race, ethnicity, religion, language, age, sexual orientation, etc).

Staff listen carefully to what I say.

Staff lack up-to-date knowledge on the most effective treatments.

Mental health/substance abuse staff interfere with my personal relationships.

Mental health/substance staff help me build on my strengths.

My right to refuse treatment is respected.

My treatment plan goals are stated in my own words.

The doctor worked with me to get on medications that were most helpful for me.

I am treated as a psychiatric label rather than as a person.

I can see a therapist when I need to.

My family gets the education or supports they need to be helpful to me.

I have information or guidance to get the services and supports I need, both inside and outside my mental health agency.