Scale Overview
The Job Diagnostic Survey – JDS was developed by J. Richard Hackman, Greg R. Oldham (1974). It is designed to measure Job Characteristics. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 21 items organized into 7 factors/subscales: Skill Variety, Task Identity, Task Significance, Autonomy, Feedback from the Job, Feedback from Agents, Dealing with Others.
| Factor / Subscale |
Items |
N |
| Skill Variety |
1,2,3 |
3 |
| Task Identity |
4,5,6 |
3 |
| Task Significance |
7,8,9 |
3 |
| Autonomy |
10,11,12 |
3 |
| Feedback from the Job |
13,14,15 |
3 |
| Feedback from Agents |
16,17,18 |
3 |
| Dealing with Others |
19,20,21 |
3 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = 1 (Very Inaccurate / Low), 2 = 2 (Mostly Inaccurate), 3 = 3 (Slightly Inaccurate), 4 = 4 (Uncertain / Moderate), 5 = 5 (Slightly Accurate), 6 = 6 (Mostly Accurate), 7 = 7 (Very Accurate / High).
The scale includes 7 reverse-scored items to reduce acquiescence bias.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 1 to 7. Interpretation guidelines:
- Low presence of job characteristic: 1 – 3
- Moderate presence of job characteristic: 4 – 4
- High presence of job characteristic: 5 – 7
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alpha values range from .65 to .83 across subscales..
Administration
The scale is self-administered and typically takes approximately 10 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.