Global Job Satisfaction Scale – GJS
Measures an employee's general affective reaction to his or her job without reference to any specific facets.
Scale Development & Technical Details
Scale Overview
The Global Job Satisfaction Scale – GJS was developed by Quinn & Shepard, Pond & Geyer, Rice et al. (1991). It is designed to measure Global Job Satisfaction. The scale is intended for use with Working adults / Employees.
Scale Structure
This instrument consists of 7 items.
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Lowest satisfaction / Negative anchor, 5 = Highest satisfaction / Positive anchor.
Scoring
Item scores are averaged to produce a mean score.
Total scores range from 1 to 7. Interpretation guidelines:
- Low Job Satisfaction: 1 – 2
- Moderate Job Satisfaction: 3 – 4
- High Job Satisfaction: 5 – 7
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of 0.89.
Administration
The scale is self-administered and typically takes approximately 3 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.