Copenhagen Psychosocial Questionnaire – second version (COPSOQ II)
A comprehensive instrument assessing psychosocial factors at work, health, and well-being.
Scale Development & Technical Details
Scale Overview
The Copenhagen Psychosocial Questionnaire – second version (COPSOQ II) was developed by Tage S. Kristensen, Vilhelm Borg, Hanne Albert (2010). It is designed to measure Psychosocial work environment, health, and well-being. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 127 items organized into 35 factors/subscales: Quantitative demands, Work pace, Cognitive demands, Emotional demands, Demands for hiding emotions, Influence at work, Possibilities for development, Variation of work, Meaning of work, Commitment to the workplace, Predictability, Recognition, Role clarity, Role conflicts, Quality of leadership, Social support from colleagues, Social support from supervisors, Social community at work, Job insecurity, Job satisfaction, Work-family conflict, Family-work conflict, Mutual trust between employees, Trust regarding management, Justice, Social inclusiveness, General health perception, Sleeping troubles, Burnout, Stress, Depressive symptoms, Somatic stress, Cognitive stress, Self-efficacy, Offensive behaviour.
| Factor / Subscale | Items | N |
|---|---|---|
| Quantitative demands | 1,2,3,4 | 4 |
| Work pace | 5,6,7 | 3 |
| Cognitive demands | 8,9,10,11 | 4 |
| Emotional demands | 12,13,14,15 | 4 |
| Demands for hiding emotions | 16,17,18 | 3 |
| Influence at work | 19,20,21,22 | 4 |
| Possibilities for development | 23,24,25,26 | 4 |
| Variation of work | 27,28 | 2 |
| Meaning of work | 29,30,31 | 3 |
| Commitment to the workplace | 32,33,34,35 | 4 |
| Predictability | 36,37 | 2 |
| Recognition | 38,39,40 | 3 |
| Role clarity | 41,42,43 | 3 |
| Role conflicts | 44,45,46,47 | 4 |
| Quality of leadership | 48,49,50,51 | 4 |
| Social support from colleagues | 52,53,54 | 3 |
| Social support from supervisors | 55,56,57 | 3 |
| Social community at work | 58,59,60 | 3 |
| Job insecurity | 61,62,63,64 | 4 |
| Job satisfaction | 65,66,67,68 | 4 |
| Work-family conflict | 69,70,71,72 | 4 |
| Family-work conflict | 73,74 | 2 |
| Mutual trust between employees | 75,76,77 | 3 |
| Trust regarding management | 78,79,80,81 | 4 |
| Justice | 82,83,84,85 | 4 |
| Social inclusiveness | 86,87,88,89 | 4 |
| General health perception | 90 | 1 |
| Sleeping troubles | 91,92,93,94 | 4 |
| Burnout | 95,96,97,98 | 4 |
| Stress | 99,100,101,102 | 4 |
| Depressive symptoms | 103,104,105,106 | 4 |
| Somatic stress | 107,108,109,110 | 4 |
| Cognitive stress | 111,112,113,114 | 4 |
| Self-efficacy | 115,116,117,118,119,120 | 6 |
| Offensive behaviour | 121,122,123,124,125,126,127 | 7 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 100 = Always / To a very large extent, 75 = Often / To a large extent, 50 = Sometimes / Somewhat, 25 = Seldom / To a small extent, 0 = Never/hardly ever / To a very small extent.
The scale includes 6 reverse-scored items to reduce acquiescence bias.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 0 to 100. Interpretation guidelines:
- Subscale scores range from 0 to 100. Higher scores reflect higher levels of the measured construct.: 0 – 100
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alpha values range from 0.50 to 0.89 depending on the subscale.
Administration
The scale is self-administered and typically takes approximately 25 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.