Global Job Satisfaction Scale
A 15-item scale measuring overall job satisfaction, divided into intrinsic and extrinsic satisfaction subscales.
Scale Development & Technical Details
Scale Overview
The Global Job Satisfaction Scale was developed by Warr, P. B., Cook, J. D., & Wall, T. D. (1979). It is designed to measure Job Satisfaction. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 15 items organized into 2 factors/subscales: Intrinsic Satisfaction, Extrinsic Satisfaction.
| Factor / Subscale | Items | N |
|---|---|---|
| Intrinsic Satisfaction | 1,2,3,6,8,12,14 | 7 |
| Extrinsic Satisfaction | 4,5,7,9,10,11,13,15 | 8 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = I'm extremely dissatisfied, 2 = I'm very dissatisfied, 3 = I'm moderately dissatisfied, 4 = I'm not sure, 5 = I'm moderately satisfied, 6 = I'm very satisfied, 7 = I'm extremely satisfied.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 15 to 105. Interpretation guidelines:
- Low Job Satisfaction: 15 – 45
- Moderate Job Satisfaction: 46 – 75
- High Job Satisfaction: 76 – 105
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Overall alpha: .80 to .91; Intrinsic alpha: .84 to .88; Extrinsic alpha: .76.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.