Global Job Satisfaction Scale
Measures overall job satisfaction, including intrinsic and extrinsic aspects of a job.
Scale Development & Technical Details
Scale Overview
The Global Job Satisfaction Scale was developed by Peter B. Warr, John D. Cook, Toby D. Wall (1979). It is designed to measure Job Satisfaction. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 15 items organized into 2 factors/subscales: Intrinsic Satisfaction, Extrinsic Satisfaction.
| Factor / Subscale | Items | N |
|---|---|---|
| Intrinsic Satisfaction | 1,2,3,6,8,12,14 | 7 |
| Extrinsic Satisfaction | 4,5,7,9,10,11,13,15 | 8 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = I'm extremely dissatisfied, 2 = I'm very dissatisfied, 3 = I'm moderately dissatisfied, 4 = I'm not sure, 5 = I'm moderately satisfied, 6 = I'm very satisfied, 7 = I'm extremely satisfied.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 15 to 105. Interpretation guidelines:
- Low Job Satisfaction: 15 – 45
- Moderate / Neutral Job Satisfaction: 46 – 74
- High Job Satisfaction: 75 – 105
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Overall alpha: .80 to .91; Intrinsic alpha: .84 to .88; Extrinsic alpha: .76.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.