Cook and Wall Organizational Commitment Scale (OCS)
Measures an employee's overall organizational commitment across three dimensions: identification, involvement, and loyalty.
Scale Development & Technical Details
Scale Overview
The Cook and Wall Organizational Commitment Scale (OCS) was developed by John Cook, Toby D. Wall (1980). It is designed to measure Organizational Commitment. The scale is intended for use with Employees.
Scale Structure
This instrument consists of 9 items organized into 3 factors/subscales: Organizational Identification, Organizational Involvement, Organizational Loyalty.
| Factor / Subscale | Items | N |
|---|---|---|
| Organizational Identification | 1,5,8 | 3 |
| Organizational Involvement | 3,6,9 | 3 |
| Organizational Loyalty | 2,4,7 | 3 |
Response Format
Respondents rate each item using a 7-point Likert scale (1 = Strongly Disagree to 7 = Strongly Agree).
The scale includes 3 reverse-scored items to reduce acquiescence bias.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 9 to 63. Interpretation guidelines:
- Low Commitment: 9 – 27
- Moderate Commitment: 28 – 45
- High Commitment: 46 – 63
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Alpha values ranged from .71 to .87.
Administration
The scale is self-administered and typically takes approximately 3 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.