Organizational Commitment Scale – OCS
Measures three dimensions of organizational commitment: identification, affiliation, and exchange.
Scale Development & Technical Details
Scale Overview
The Organizational Commitment Scale – OCS was developed by Balfour, D., & Wechsler, B. (1996). It is designed to measure Organizational commitment. The scale is intended for use with Employees.
Scale Structure
This instrument consists of 9 items organized into 3 factors/subscales: Identification commitment, Affiliation commitment, Exchange commitment.
| Factor / Subscale | Items | N |
|---|---|---|
| Identification commitment | 1,2,3 | 3 |
| Affiliation commitment | 4,5,6 | 3 |
| Exchange commitment | 7,8,9 | 3 |
Response Format
Respondents rate each item using a 7-point Likert scale (1 = Strongly Disagree to 7 = Strongly Agree).
The scale includes 3 reverse-scored items to reduce acquiescence bias.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 9 to 63. Interpretation guidelines:
- Low commitment: 9 – 27
- Moderate commitment: 28 – 45
- High commitment: 46 – 63
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Alpha: .72 (Identification), .81 (Affiliation), .83 (Exchange).
Administration
The scale is self-administered and typically takes approximately 3 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.