Employee Experience Questionnaire (EXQ)
A multidimensional instrument designed to measure employee experience across job satisfaction, organizational commitment, individual engagement, and collective engagement.
Scale Development & Technical Details
Scale Overview
The Employee Experience Questionnaire (EXQ) was developed by Not specified in source (Not specified in source). It is designed to measure Employee Experience. The scale is intended for use with Working adults / Employees.
Scale Structure
This instrument consists of 21 items organized into 4 factors/subscales: Job Satisfaction, Organizational Commitment, Individual Engagement, Collective Engagement.
| Factor / Subscale | Items | N |
|---|---|---|
| Job Satisfaction | 1,2,3,4,5 | 5 |
| Organizational Commitment | 6,7,8,9 | 4 |
| Individual Engagement | 10,11,12,13,14,15 | 6 |
| Collective Engagement | 16,17,18,19,20,21 | 6 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Strongly disagree / Very dissatisfied, 2 = Disagree / Dissatisfied, 3 = Somewhat disagree / Somewhat dissatisfied, 4 = Neutral / Neither dissatisfied nor satisfied, 5 = Somewhat agree / Somewhat satisfied, 6 = Agree / Satisfied, 7 = Strongly agree / Very satisfied.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 21 to 147. Interpretation guidelines:
- Low Employee Experience: 21 – 63
- Moderate Employee Experience: 64 – 105
- High Employee Experience: 106 – 147
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alpha = .79 – .91; McDonald's omega = .77 – .91.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.