Change Response Circumplex Scale (CRCS)
Measures employee responses to organizational change across dimensions of valence and activation.
Scale Development & Technical Details
Scale Overview
The Change Response Circumplex Scale (CRCS) was developed by Shaul Oreg, Noga Sverdlik, Jill W. Paine, Myeong-Gu Seo (2024). It is designed to measure Organizational Change Response. The scale is intended for use with Adults experiencing organizational change.
Scale Structure
This instrument consists of 12 items organized into 4 factors/subscales: Change Acceptance, Change Proactivity, Change Disengagement, Change Resistance.
| Factor / Subscale | Items | N |
|---|---|---|
| Change Acceptance | 1,2,3 | 3 |
| Change Proactivity | 4,5,6 | 3 |
| Change Disengagement | 7,8,9 | 3 |
| Change Resistance | 10,11,12 | 3 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Disagree, 2 = Slightly Disagree, 3 = Neutral, 4 = Slightly Agree, 5 = Agree.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 3 to 15. Interpretation guidelines:
- Low Expression of Subscale: 3 – 7
- Moderate Expression of Subscale: 8 – 11
- High Expression of Subscale: 12 – 15
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alphas ranged from .58 to .90.
Administration
The scale is self-administered and typically takes approximately 3 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.