Digital Health Acceptability Questionnaire (DHAQ)
Measures consumers' acceptability of telehealth services delivered via telephone and videoconference consultations.
Scale Development & Technical Details
Scale Overview
The Digital Health Acceptability Questionnaire (DHAQ) was developed by Helen M. Haydon, Taylor Major, Jaimon T. Kelly, Soraia de C. Catapan, Liam J. Caffery, Anthony C. Smith, Victor Gallegos-Rejas, Emma E. Thomas, Annie Banbury, Centaine L. Snoswell (2023). It is designed to measure Digital Health Acceptability. The scale is intended for use with Adults (18 years and older) who have used telehealth.
Scale Structure
This instrument consists of 10 items organized into 2 factors/subscales: Attitude toward the Service, Individual Capacity and Effort to Use Telehealth.
| Factor / Subscale | Items | N |
|---|---|---|
| Attitude toward the Service | 1,2,5,9,10 | 5 |
| Individual Capacity and Effort to Use Telehealth | 3,4,6,7,8 | 5 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neither agree nor disagree, 4 = Somewhat agree, 5 = Strongly agree.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 10 to 50. Interpretation guidelines:
- Low Acceptability: 10 – 25
- Moderate Acceptability: 26 – 37
- High Acceptability: 38 – 50
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Cronbach's alpha of 0.91 (telephone version) and 0.92 (videoconference version).
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.