Conflict Resolution Styles Inventory – CRSI
Measures the frequency of using four distinct conflict resolution styles during interpersonal disagreements.
Scale Development & Technical Details
Scale Overview
The Conflict Resolution Styles Inventory – CRSI was developed by L. A. Kurdek (1994). It is designed to measure Conflict Resolution Styles. The scale is intended for use with Adults, couples.
Scale Structure
This instrument consists of 16 items organized into 4 factors/subscales: Conflict Engagement, Positive Problem Solving, Self-Protection, Acceptance.
| Factor / Subscale | Items | N |
|---|---|---|
| Conflict Engagement | 1,5,9,13 | 4 |
| Positive Problem Solving | 2,6,10,14 | 4 |
| Self-Protection | 3,7,11,15 | 4 |
| Acceptance | 4,8,12,16 | 4 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Never, 2 = Rarely, 3 = Sometimes, 4 = Often, 5 = All of the Time.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 4 to 20. Interpretation guidelines:
- Low use of style: 4 – 8
- Moderate use of style: 9 – 15
- High use of style: 16 – 20
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of 0.79-0.90.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.