Job Related Tension Index – JRTI
Measures the level of stress and tension experienced by individuals in relation to their work roles, specifically focusing on role conflict, ambiguity, and workload.
Scale Development & Technical Details
Scale Overview
The Job Related Tension Index – JRTI was developed by Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). It is designed to measure Job-related tension and occupational stress. The scale is intended for use with Working adults.
Scale Structure
This instrument consists of 15 items organized into 4 factors/subscales: Performance, Workload, Organizational design, Decision.
| Factor / Subscale | Items | N |
|---|---|---|
| Performance | 4,7,8,9,10,11 | 6 |
| Workload | 5,6,13,15 | 4 |
| Organizational design | 1,2,3 | 3 |
| Decision | 12,14 | 2 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 1 = Never bothered, 2 = Rarely bothered, 3 = Sometimes bothered, 4 = Often bothered, 5 = Bothered nearly all the time.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Total scores range from 15 to 75. Interpretation guidelines:
- Low Tension: 15 – 34
- Moderate Tension: 35 – 54
- High Tension: 55 – 75
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Not specified in source text.
Administration
The scale is self-administered and typically takes approximately 5 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.