Consumer Recovery Outcomes System – CROS 3.0
A multidimensional self-report instrument designed to measure recovery outcomes, clinical status, and quality of life in individuals with severe and persistent mental illness.
Scale Development & Technical Details
Scale Overview
The Consumer Recovery Outcomes System – CROS 3.0 was developed by Colorado Health Networks Partnership, Bloom, B.L., & Miller, A. (1997). It is designed to measure Mental health recovery outcomes, daily functioning, coping, and quality of life. The scale is intended for use with Adults with severe and persistent mental illness.
Scale Structure
This instrument consists of 38 items organized into 6 factors/subscales: Treatment Satisfaction, Hope for the Future, Daily Functioning, Coping with Clinical Symptoms, Quality of Life, Treatment Specific.
| Factor / Subscale | Items | N |
|---|---|---|
| Treatment Satisfaction | 1,2,3,4,5 | 5 |
| Hope for the Future | 6,7,8,9,10,11,12 | 7 |
| Daily Functioning | 13,14,15,16,17,18,19,20 | 8 |
| Coping with Clinical Symptoms | 21,22,23,24,25,26 | 6 |
| Quality of Life | 27,28,29,30,31,32,33,34,35 | 9 |
| Treatment Specific | 36,37,38 | 3 |
Response Format
Respondents rate each item using a custom response format.
Response anchors: 4 = Very satisfied / Believe strongly / All the time / Very well, 3 = Somewhat satisfied / Believe / Most of the time / Fairly well, 2 = Somewhat dissatisfied / Believe a little / Sometimes / Not so well, 1 = Very dissatisfied / Do not believe / Almost never / Very poorly.
Scoring
Items are scored by subscale, with each subscale sum representing a distinct dimension.
Psychometric Properties
Internal Consistency: The scale has demonstrated good to excellent internal consistency with reported Cronbach’s alpha values of Hope for the Future (alpha 0.90), Daily Functioning (alpha 0.83), Coping with Clinical Symptoms (alpha 0.86), Quality of Life (alpha 0.84), Treatment Satisfaction (alpha 0.79).
Administration
The scale is self-administered and typically takes approximately 15 minutes to complete. It can be administered individually or in group settings. No special training is required for administration.