45-item
How often have you done each of the following things on your present job?
1. Purposely wasted your employer’s materials/supplies
2. Daydreamed rather than did your work
3. Complained about insignificant things at work
4. Told people outside the job what a lousy place you work for
5. Purposely did your work incorrectly
6. Came to work late without permission
7. Stayed home from work and said you were sick when you weren’t
8. Purposely damaged a piece of equipment or property
9. Purposely dirtied or littered your place of work
10. Stolen something belonging to your employer
11. Started or continued a damaging or harmful rumor at work
12. Been nasty or rude to a client or customer
13. Purposely worked slowly when things needed to get done
14. Refused to take on an assignment when asked
15. Purposely came late to an appointment or meeting
16. Failed to report a problem so it would get worse
17. Taken a longer break than you were allowed to take
18. Purposely failed to follow instructions
19. Left work earlier than you were allowed to
20. Insulted someone about their job performance
21. Made fun of someone’s personal life
22. Took supplies or tools home without permission
23. Tried to look busy while doing nothing
24. Put in to be paid for more hours than you worked
25. Took money from your employer without permission
26. Ignored someone at work
27. Refused to help someone at work
28. Withheld needed information from someone at work
29. Purposely interfered with someone at work doing his/her job
30. Blamed someone at work for error you made
31. Started an argument with someone at work
32. Stole something belonging to someone at work
33. Verbally abused someone at work
34. Made an obscene gesture (the finger) to someone at work
35. Threatened someone at work with violence
36. Threatened someone at work‚ but not physically
37. Said something obscene to someone at work to make them feel bad
38. Hid something so someone at work couldn’t find it
39. Did something to make someone at work look bad
40. Played a mean prank to embarrass someone at work
41. Destroyed property belonging to someone at work
42. Looked at someone at work’s private mail/property without permission
43. Hit or pushed someone at work
44. Insulted or made fun of someone at work
45. Avoided returning a phone call to someone you should at work
32-item
1. Purposely wasted your employer’s materials/supplies
2. Purposely did your work incorrectly
3. Came to work late without permission
4. Stayed home from work and said you were sick when you weren’t
5. Purposely damaged a piece of equipment or property
6. Purposely dirtied or littered your place of work
7. Stolen something belonging to your employer
8. Started or continued a damaging or harmful rumor at work
9. Been nasty or rude to a client or customer
10. Purposely worked slowly when things needed to get done
11. Taken a longer break than you were allowed to take
12. Purposely failed to follow instructions
13. Left work earlier than you were allowed to
14. Insulted someone about their job performance
15. Made fun of someone’s personal life
16. Took supplies or tools home without permission
17. Put in to be paid for more hours than you worked
18. Took money from your employer without permission
19. Ignored someone at work
20. Blamed someone at work for error you made
21. Started an argument with someone at work
22. Stole something belonging to someone at work
23. Verbally abused someone at work
24. Made an obscene gesture (the finger) to someone at work
25. Threatened someone at work with violence
26. Threatened someone at work‚ but not physically
27. Said something obscene to someone at work to make them feel bad
28. Did something to make someone at work look bad
29. Played a mean prank to embarrass someone at work
30. Looked at someone at work’s private mail/property without permission
31. Hit or pushed someone at work
32. Insulted or made fun of someone at work
10-Item Short Version
1. Purposely wasted your employer’s materials/supplies
2. Complained about insignificant things at work
3. Told people outside the job what a lousy place you work for
4. Came to work late without permission
5. Stayed home from work and said you were sick when you weren’t
6. Insulted someone about their job performance
7. Made fun of someone’s personal life
8. Ignored someone at work
9. Started an argument with someone at work
10. Insulted or made fun of someone at work
5 factor: Abuse (.85); Production deviance (.63); Sabotage (.55); Theft (.63); Withdrawal (.64)
2 Factor CWB: organization (.86); CWB person (.86)
CWB-Total (.9)
Never‚ Once or Twice‚ Once or Twice per month‚ Once or twice per week‚ Every day
To score the CWB-C 45 items: CWB organization (1‚ 2‚ 3‚ 4‚ 5‚ 6‚ 7‚ 8‚ 9‚ 10‚ 13‚ 14‚ 15‚ 16‚ 17‚ 18‚ 19‚ 22‚ 23‚ 24‚ and 25); CWB person (11‚ 20‚ 21‚ 26-44).
To score the CWB-C 32 items: Abuse (8‚ 9‚ 14‚ 15‚ 19‚ 20‚ 21‚ 23-32); Production deviance (2‚ 10‚ and 12); Sabotage (1‚ 5‚ 6); Theft (7‚ 16‚ 17‚ 18‚ 22); Withdrawal (3‚ 4‚ 11‚ 13)
Spector‚ P. E. (1975). Relationships of organizational frustration with reported behavioral reactions of employees. Journal of Applied Psychology‚ 60‚ 635-637.
Storms‚ P. L.‚ & Spector‚ P. E. (1987). Relationships of organizational frustration with reported behavioral reactions: The moderating effect of perceived control. Journal of Occupational Psychology‚ 60‚ 227-234.
Spector‚ P. E.‚ & Fox‚ S. (2003). Emotional experience at work: Assessing emotions with the Job-related Affective Well-being Scale (JAWS). Paper presented at the meeting of the Southern Management Association‚ Clearwater Beach‚ FL‚ November‚ 12-15.
Spector‚ P. E.‚ Fox‚ S.‚ Goh‚ A. P. S.‚ & Bruursema‚ K. (2003). Counterproductive work behavior and organizational citizenship behavior: Are they opposites? Paper presented at the meeting of the Society for Industrial and Organizational Psychology‚ Orlando‚ April 11-13.
Spector‚ P. E.‚ Fox‚ S.‚ Penney‚ L. M.‚ Bruursema‚ K.‚ Goh‚ A.‚ & Kessler‚ S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior‚ 68‚ 446-460.
Spector‚ P. E.‚ Bauer‚ J. A.‚ & Fox‚ S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology‚ 95(4)‚ 781-790.
